Terms and
conditions.

1. Introduction

These terms govern your use of this website and any purchases made through it. The site is operated by Goldmark Craft Beers Ltd (Company No. 08366457, VAT registration number 158 253 694, "we", "us"), registered in England and Wales, registered office 26 Brook Road, Horsham, West Sussex, RH12 5FY. Our trading address, and the address for correspondence and returns, is 23 The Vinery, Poling, Arundel, West Sussex, BN18 9PY. Draft Pick is a beer range brewed and sold by Goldmark Craft Beers Ltd, not a separate trading entity for the purposes of this website.

2. Age Requirement

You must be 18 or over to use this site or purchase alcohol. By entering, you confirm you are of legal drinking age. We operate a Challenge 25 policy. Please drink responsibly.

3. Orders and Payment

All orders are subject to availability and acceptance. Payment is processed securely via Stripe. We reserve the right to refuse or cancel any order. All prices shown include UK VAT at the applicable rate; our VAT registration number is 158 253 694 and appears on your order confirmation.

4. Delivery and Collection

We offer free collection from the brewery, and postage within the UK by Royal Mail on items that can be posted. Postage is calculated from the weight of the whole order and shown in your bag before you pay. Delivery times are estimates.

Alcohol is collection only. We hand it over in person at the brewery and operate a Challenge 25 policy, so please bring ID if you look under 25.

5. Returns, Cancellation and Refunds

If you buy from us online you normally have 14 days from receiving your order to cancel it and send it back, without giving a reason. You pay the cost of returning the goods unless they are faulty, damaged or not what you ordered. We refund within 14 days of getting the goods back, or of you showing us you have sent them, including the standard postage you paid.

Two exceptions apply, as the Consumer Contracts Regulations allow:

• Cask ale and other perishable goods. Beer deteriorates rapidly, so once it has left us it cannot be cancelled or returned unless there is something wrong with it.
• Bespoke and customised items. Anything made or personalised to your order can only be returned if it is faulty, damaged or not what you ordered.

Where an exception applies we say so on the product page before you buy. Neither exception affects your legal rights when goods are faulty, not as described or not fit for purpose.

Full details and the model cancellation form are on our returns and cancellation page.

6. Contact

Goldmark Craft Beers Ltd, 23 The Vinery, Poling, Arundel, West Sussex, BN18 9PY. Tel: 01903 297 838.